Tertiary Education Advisors (TEA) is a higher education consultancy and mentorship firm dedicated to empowering young talent and facilitating their college admissions, globally. TEA provides exceptional consultancy and mentorship services, enabling individuals to identify their full potential and thrive academically, professionally, and personally.

Project Overview: TEA approached our website designing company in Delhi with the aim of redesigning and developing their website to improve its overall appearance, functionality, and user experience. The client had specific requirements and concerns, which were addressed during the project.

Key Client Requirements:

1. Banner Image Retention:
   • TEA wanted to keep the same banner image as their old website. It was important to maintain this element for brand continuity.
2. Unique Design:
   • TEA sought a unique and visually appealing design that would set their website apart from competitors in the field of tertiary education advising.
3. Upfront Display of Admitted Universities:
   • The client wanted a prominent section on the homepage where the universities where their students had been admitted would be displayed upfront to showcase their success stories.
4. Homepage Suggestions:
   • TEA was looking for suggestions on what elements should be featured on the homepage to engage visitors effectively and provide a clear overview of their services.
5. Exit Pop-Up:
   • The client requested the implementation of an exit pop-up feature to capture user information or prompt them to take a specific action before leaving the website.
6. Custom Contact Form with Fields:
   • TEA required a custom contact form on the website, featuring custom fields to gather specific information from potential clients.
7. Client Trust Building:
   • The client was initially hesitant to sign up for the services due to a past negative experience. ICO WebTech had to address this concern by ensuring regular communication and providing reassurance throughout the project to build trust.

ICO WebTech played a pivotal role in assisting Tertiary Education Advisors (TEA) throughout their website redesign and development project. Here’s an overview of how we provided valuable support and helped TEA achieve their goals:

1. Understanding and Addressing Concerns:
   • From the outset, ICO WebTech took the time to understand TEA’s concerns, particularly their hesitancy to embark on a new web development project due to past negative experiences. Open and empathetic communication was the first step in building trust and addressing these concerns.
2. Regular Communication:
   • ICO WebTech recognized the importance of regular and transparent communication with TEA. This included frequent project updates, status reports, and prompt responses to any queries or apprehensions raised by the client.
3. Tailored Solutions:
   • The team at ICO WebTech provided custom-tailored solutions to meet TEA’s specific requirements. This included retaining the existing banner image as requested and designing a visually unique website that aligned with TEA’s branding and goals.
4. User-Centric Design:
   • ICO WebTech’s design team ensured that the new website’s user experience was at the forefront of the project. They incorporated elements such as upfront displays of admitted universities, engaging homepage content, and a well-thought-out exit pop-up to captivate and retain visitor interest.
5. Custom Contact Form:
   • To fulfill TEA’s need for a custom contact form with custom fields, ICO WebTech designed and implemented a user-friendly contact form that gathered specific information required by TEA to serve their clients better.
6. Trust-Building Efforts:
   • Recognizing TEA’s initial hesitation, ICO WebTech went the extra mile to rebuild trust. This involved not only delivering on promises but also providing excellent customer service, addressing concerns promptly, and ensuring TEA felt comfortable and valued throughout the project.
7. Successful Project Delivery:
   • As a result of these collaborative efforts, ICO WebTech successfully delivered a redesigned and developed website that met all of TEA’s requirements. The new website not only showcased TEA’s unique identity but also provided an improved user experience, strengthening TEA’s online presence.